Analysis of banquet section performance during high season at the UTC Hotel Semarang

Artin Bayu Mukti, A. N. Rosyid
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Abstract

This research was conducted to find out how the banquet section performance during high season at UTC Hotel Semarang. The analytical method used in this study is Qualitative description of the method of collecting data through 4 ways, namely, interviews, observations, questionnaires and literature. The results of data analysis stated that the banquet operations went smoothly. While the obstacles faced by the banquet section are the limitations of Human Resources. The performance of the banquet staff at the time of the high season is good and maximum.
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三宝垄UTC酒店宴会厅旺季业绩分析
本研究是为了了解三宝垄联合技术酒店宴会厅在旺季的表现。本研究采用的分析方法是定性描述收集数据的方法,通过4种方式,即访谈,观察,问卷调查和文献。数据分析结果表明,宴会运行顺利。而宴会部门面临的障碍是人力资源的局限性。宴会厅工作人员在旺季时的业绩是好的,也是最高的。
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