Four strategies for communicating with difficult people

C. Reimold
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引用次数: 1

Abstract

The paper considers four techniques for communicating with difficult people: connect the best in you with the best in the other; listen in the right way; ask questions instead of opposing; and pause before you respond. These techniques have to be applied quickly and with the right attitude.
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与难相处的人沟通的四种策略
本文考虑了与难相处的人沟通的四种技巧:将你最好的一面与他人最好的一面联系起来;用正确的方式倾听;问问题而不是反对;在你回答之前暂停一下。这些技术必须以正确的态度迅速应用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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