Impact of knowledge management on offshore software development: An exploratory study

2011 Third International Conference on Advanced Computing Pub Date : 2011-12-01 DOI:10.1109/ICOAC.2011.6165160

N. V. Abilash Prabhu, R. Latha, K. Sankaran, G. Kannabiran

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引用次数: 8

Abstract

In recent times, customers have shifted their focus to offshoring vendors' ability to provide high quality software, in addition to the cost advantages. The present research highlights how knowledge management (KM) impacts through different factors on software quality in offshore development projects executed by vendors. A survey of 70 project managers engaged in offshoring at a mid size Indian Software Company was carried out and the collected data were analyzed using SPSS package. Out of seven factors considered for KM, Technical Knowledge (TK), Domain Knowledge (DK), Knowledge Sharing (KS), Organization Practices (OP), Knowledge Transfer Integration (KTI), and Leadership Coordination Practices (LCP) are associated with functionality, reliability, maintainability and usability attributes of Software Quality. However, it is found that Country Specific Requirement (CSR) is not associated with functionality, reliability and maintainability but associated with usability. Similarly, Technical Knowledge (TK) is not associated with functionality of the software.

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知识管理对离岸软件开发的影响:探索性研究

最近，除了成本优势之外，客户已经将他们的焦点转移到离岸供应商提供高质量软件的能力上。本文着重研究了知识管理如何通过不同的因素对供应商执行的离岸开发项目的软件质量产生影响。对印度一家中型软件公司70名从事离岸外包的项目经理进行了调查，并使用SPSS软件包对收集到的数据进行了分析。在考虑知识管理的七个因素中，技术知识(TK)、领域知识(DK)、知识共享(KS)、组织实践(OP)、知识转移集成(KTI)和领导协调实践(LCP)与软件质量的功能、可靠性、可维护性和可用性属性相关。然而，国家特定需求(CSR)与功能、可靠性和可维护性无关，而与可用性相关。类似地，技术知识(TK)与软件的功能无关。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2011 Third International Conference on Advanced Computing

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