Obligations of Insurance Broker as Insurance Distributor

M. Serwach
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Abstract

The Insurance Distribution Act introduced a wide variety of notions and imposed a number of new statutory obligations, in particular, the definitions of insurance distribution and insurance distributor. The aim of the article is to present the statutory obligations imposed on insurance and reinsurance brokers as insurance distributors. The author points out that these duties can be divided according to different criteria and emphasizes that the broker's obligations towards the client are the most important in insurance practice. She discusses the duty to analyse client's needs and requirements, to prepare brokerage recommendation and provide a product card or prepare it if the broker is its creator. Moreover, she discusses the necessity to reveal the nature (and sometimes even the amount) of brokerage remuneration as well as to give the information about the method and procedure of handling claims (so-called claims policy). Having analysed the statutory obligations imposed on the insurance broker, the author comes to the conclusion that the basic purpose is the protection of clients and their interests. However, there is a concern that some duties might be treated as formal ones to be fulfilled in order to avoid legal liability. Additionally, the obligation of loyalty towards the client may be derived from the duty to keep good faith and perform due diligence.
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保险经纪人作为保险分销商的义务
《保险分销法》引入了各种各样的概念,并规定了一些新的法定义务,特别是保险分销和保险分销商的定义。本文的目的是提出保险和再保险经纪人作为保险分销商的法定义务。作者指出,这些义务可以根据不同的标准进行划分,并强调经纪人对客户的义务是保险实践中最重要的。她讨论了分析客户需求和要求、准备经纪公司推荐和提供产品卡(如果经纪公司是产品卡的创建者,则准备产品卡)的责任。此外,她还讨论了披露经纪报酬的性质(有时甚至数额)以及提供处理索赔的方法和程序信息(所谓的索赔政策)的必要性。通过对保险经纪人法定义务的分析,得出保险经纪人法定义务的基本目的是保护客户及其利益。然而,有人担心,有些义务可能被视为必须履行的正式义务,以避免承担法律责任。此外,对客户的忠诚义务可能源于保持诚信和履行尽职调查的义务。
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