Bringing Automation to the Classroom: A ChatOps-Based Approach

Abstract

In this paper we present the design and implementation of a chatbot-based virtual assistant called LTKA-Bot. Its main function is to streamline and to automate manual and administrative tasks while supporting other course-related activities. It differs from other recent approaches in that it is based on the ChatOps paradigm instead of on some AI-based schemes. LTKA-Bot introduces a case of automation and demonstrates its potentials in the area of higher education which is steadily transformed to cope with technological progresses and administrative policy dynamics including accreditation. International accreditation body such as ABET requires fulfillment of certain criteria which in turn also requires appropriate course design and quite a lot of document works. LTKA-Bot borrows the idea of automation which is very common in the modern tech companies to cope with such challenges. It facilitates more efficient course-related activities while satisfying all document requirement with minimal effort.