The Influence of Organizational Commitment and Cognitive Dissonance on Acceptance of Change in Management Accounting and Control Systems

Feng-Yu Ni, Shao-Hsi Chung, Chin-Chun Su, Kuo-Chih Cheng
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Abstract

Previous studies examining changes in management accounting and control systems (MACS) mostly focused upon economic and organizational factors. This study using survey method explores the effect of behavioral and psychological variables on the acceptance of change in MACS. It is proposed, here, that acceptance of change in MACS is influenced by organizational commitment and cognitive dissonance. Furthermore, the mediating effect of cognitive dissonance on the relationship between organizational commitment and acceptance of change in MACS is evaluated. The effective sample includes 170 subordinate managers from Taiwanese manufacturing firms. The results support each of the proposed hypotheses. Besides, it is worthy to emphasize that a fully mediating effect of cognitive dissonance that leads to people's acceptance of change in MACS was found.
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组织承诺和认知失调对管理会计和控制系统变革接受程度的影响
以前的研究检查管理会计和控制系统(MACS)的变化主要集中在经济和组织因素。本研究采用问卷调查法探讨行为变量和心理变量对MACS接受变化的影响。本文提出,组织承诺和认知失调会影响MACS对变革的接受程度。在此基础上,研究了认知失调对组织承诺与变革接受之间关系的中介作用。有效样本包括170名台湾制造企业的下属管理人员。研究结果支持每一个提出的假设。此外,值得强调的是,在MACS中发现了认知失调导致人们接受变化的完全中介作用。
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