The Importance of Identity and Vision to User Experience Designers on Agile Projects

Johanna Kollmann, H. Sharp, A. Blandford
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引用次数: 65

Abstract

User Experience (UX) practitioners and agile practitioners need to understand how user-centred design (UCD) and its techniques can be applied in an agile context. This paper presents the results of a study concerning the role of UX practitioners on agile projects, as perceived by UX practitioners themselves. We interviewed ten UX practitioners in a variety of settings, and following a qualitative approach we identified two main themes that are perceived by UX practitioners to be highly influential in the success of integrating UCD and agile approaches. These two themes are: UX practitioners’ understanding of their job role, and the need to establish, protect and communicate an overall team vision. Techniques for integrating the end user perspective in agile projects are also reported. These results were refined through a short observational study of one of the practitioners.
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身份和视觉对敏捷项目用户体验设计师的重要性
用户体验(UX)实践者和敏捷实践者需要了解如何在敏捷环境中应用以用户为中心的设计(UCD)及其技术。本文介绍了一项关于用户体验实践者在敏捷项目中的角色的研究结果,正如用户体验实践者自己所感知的那样。我们在不同的环境中采访了10位UX实践者,根据定性的方法,我们确定了两个主要的主题,这两个主题被UX实践者认为对成功地集成UCD和敏捷方法有很大的影响。这两个主题是:用户体验实践者对他们工作角色的理解,以及建立、保护和沟通整体团队愿景的必要性。还报告了在敏捷项目中集成最终用户视角的技术。这些结果是通过对一名从业人员的短暂观察研究而得到完善的。
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