The effects of participative communications on program effectiveness

IEEE International Conference on Engineering Management, Gaining the Competitive Advantage Pub Date : 1990-10-21 DOI:10.1109/IEMC.1990.201272

R. Witzel

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Abstract

The impact of improved communications resulting from a team-building intervention on organizational effectiveness as perceived by the participants was investigated. The hypothesis was that improved communications among the interdependent project participants result in improved program effectiveness via enhanced group decision making. Two programs were selected for the study, a control group and an experimental group. Two organizational effectiveness survey instruments were selected, one for research, development, and engineering personnel and one for marketing/user personnel. An intervention based upon Hackman's Action Research Model ran for six months. Surveys were administered to participants in both programs before and after intervention. The general results show that significant improvements in perceived organizational effectiveness are possible when a team approach among program constituents is used. Hence, trust that the organization is sincere and will act on program participants' input seems to be an antecedent for improved perceived organizational effectiveness.<>

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参与式沟通对项目有效性的影响

研究了参与者所感知到的团队建设干预所带来的沟通改善对组织有效性的影响。假设是，相互依赖的项目参与者之间的沟通得到改善，通过增强群体决策，从而提高了项目的有效性。本研究选择了两个程序，一个对照组和一个实验组。选择了两种组织有效性调查工具，一种用于研究、开发和工程人员，另一种用于营销/用户人员。一个基于哈克曼行动研究模型的干预持续了六个月。在干预之前和之后对参与者进行了调查。一般结果表明，当在项目组成部分中使用团队方法时，感知组织有效性的显著改进是可能的。因此，信任组织是真诚的，并将根据项目参与者的投入采取行动，似乎是提高感知组织有效性的先决条件。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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IEEE International Conference on Engineering Management, Gaining the Competitive Advantage

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