The future of techno-disruption in gig economy workforces: challenging the dialogue with fictional abstracts

Abstract

In this article we explore near-future of the pervasive computing, AI, and HCI in the context of the disruptive potential of technologies on workers in the on-demand gig economy. Using fictional abstracts, the authors muse on dystopian case studies of: independent contractors, last-mile couriers, teachers, and creative professionals. This article serves as base for critical reflections on: 1) the need for multidisciplinary approaches when tackling broader and far-reaching societal implications of digital technology in the gig economy, and 2) the potential role of fictional abstracts in the design process of future digital technologies.