Pedagogical conflicts in the classroom: types, causes, specifics of their settlement

Abstract

The paper describes the structure and types of pedagogical conflicts, the prerequisites for their occurrence; the features of pedagogical conflicts, as well as the specifics of their settlement. The researchers identify the following groups of pedagogical conflicts: professional conflicts, conflicts of expectations, conflicts of personal incompatibility. There are also some other classifications, such as motivational conflicts between teachers and students; conflicts related to deficiencies in the organization of the educational process and conflicts of interactions. Pedagogical conflicts have a stable clear structure. It includes: a conflict situation, conflict participants, the object of the conflict, the conditions of the conflict, the images of the conflict situation, conflict interaction. Pedagogical conflicts have their own characteristics associated with the specifics of educational activities, the difference in the status and age of the interacting parties. The paper discusses the following steps for the settlement of pedagogical conflicts: detection, analysis and the settlement itself. The author describes the strategies of behavior in the conflict, as well as constructive ways to settle them: tenderness, compromise, arbitration, analysis of the situation; as well as an algorithm for analyzing the pedagogical situation and solving the pedagogical problem. The paper presents the general rules for the peaceful settlement of school conflicts for all subject teachers. As a result of the analysis of the main types of pedagogical conflicts produced in the paper on the basis of researches of Russian and foreign scientists, it was found out that the settlement of pedagogical conflicts in most cases lies with the teacher. So, modern teachers should have special training aimed at learning the correct behavior in the conflict and the study of the basic methods of their correct settlement. In order to settle a conflict you must choose a strategy of behavior in it. Understanding the causes of conflicts and the successful use of mechanisms to arrange them are possible only if future teachers have knowledge, skills and appropriate personal qualities.