The Impact of Human Resource Practices in Car Manufacturing Industry: Using a Job Characteristic Model

Abstract

Today, car safety has become the main concern for every car manufacturer in Malaysia. It requires good employees and management practices in sustaining the value of safety features in producing cars. Human resource plays a greater role in every organization including the car manufacturing industry. The value of a company is greater when they have expertise in their organization, knowledgeable workers and a good working environment in terms of facilities, organizational support, and management practices. This paper analyses human resource practices in the car manufacturing industry in terms of training and development and working environment by using the Job Characteristic Model (JCM). Despite the technologically driven industry, the human touch is crucial - an employee at all levels in the car manufacturing industry needs to be aware of the business goal, vision and mission of the company in producing the safest car. This study concludes that human resource practices have a significant relationship in producing safer cars in terms of training and development. This study warrants future research where human resource practices should be considered a crucial role in the technical and engineering area.