Research on the clients' satisfaction of agricultural products wholesale markets

Qingli Sun, Yufa An
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Abstract

If the agricultural products wholesale market provides the services that can make the clients feel satisfactory, more clients will be attracted into the market. By this way the market can survive in the vigorous competition and get the chance to develop. Theory model of client satisfaction of agricultural products wholesale market is proposed through the improvement and reference of the existing main customers' satisfaction index models. Using the SPSS software to analyze the survey data to validate the theory model and several hypothesizes. Relevant conclusion and suggestion are given on the basis of researches and analyses.
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农产品批发市场顾客满意度研究
如果农产品批发市场提供让顾客满意的服务,就会吸引更多的顾客进入市场。只有这样,市场才能在激烈的竞争中生存下来,获得发展的机会。通过对现有主要顾客满意度指标模型的改进和借鉴,提出了农产品批发市场顾客满意度的理论模型。运用SPSS软件对调查数据进行分析,验证理论模型和若干假设。在研究分析的基础上,给出了相关的结论和建议。
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