Meetings and Mood – Related or Not? Insights from Student Software Projects

Jil Klunder, Oliver Karras
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Abstract

[Background:] Teamwork, coordination, and communication are a prerequisite for the timely completion of a software project. Meetings as a facilitator for coordination and communication are an established medium for information exchange. Analyses of meetings in software projects have shown that certain interactions in these meetings, such as proactive statements followed by supportive ones, influence the mood and motivation of a team, which in turn affects its productivity. So far, however, research has focused only on certain interactions at a detailed level, requiring a complex and fine-grained analysis of a meeting itself. [Aim:] In this paper, we investigate meetings from a more abstract perspective, focusing on the polarity of the statements, i.e., whether they appear to be positive, negative, or neutral. [Method:] We analyze the relationship between the polarity of statements in meetings and different social aspects, including conflicts as well as the mood before and after a meeting. [Results:] Our results emerge from 21 student software project meetings and show some interesting insights: (1) Positive mood before a meeting is both related to the amount of positive statements in the beginning, as well as throughout the whole meeting, (2) negative mood before the meeting only influences the amount of negative statements in the first quarter of the meeting, but not the whole meeting, and (3) the amount of positive and negative statements during the meeting has no influence on the mood afterwards. [Conclusions:] We conclude that the behaviour in meetings might rather influence short-term emotional states (feelings) than long-term emotional states (mood), which are more important for the project.
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会议和情绪是否相关?来自学生软件项目的见解
团队合作、协调和沟通是及时完成软件项目的先决条件。会议作为协调和沟通的促进者,是信息交流的既定媒介。对软件项目中的会议的分析表明,这些会议中的某些交互作用,例如紧跟着支持性发言的主动发言,会影响团队的情绪和动机,进而影响其生产力。然而,到目前为止,研究只集中在细节层面上的某些互动,需要对会议本身进行复杂而细致的分析。[目的:]在本文中,我们从一个更抽象的角度来研究会议,重点关注发言的极性,即它们是积极的、消极的还是中立的。[方法]我们分析了会议发言的极性与不同社会方面的关系,包括冲突以及会议前后的情绪。[结果]我们的结果来自21个学生软件项目会议,并展示了一些有趣的见解:(1)会议前的积极情绪不仅与会议开始时的积极言论数量有关,而且与整个会议有关;(2)会议前的消极情绪只影响会议第一季度的消极言论数量,而对整个会议没有影响;(3)会议期间的积极言论和消极言论数量对会议结束后的情绪没有影响。[结论]我们得出的结论是,会议中的行为可能会影响短期情绪状态(感觉),而不是长期情绪状态(情绪),后者对项目更重要。
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