MANAGING THE FLOW OF CUSTOMER VALUE CREATION PRODUCTS

A. Varzhapetyan, E. Semenova, A. Kolesnikov, K. V. Balashova
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Abstract

The article considers one of the components of the philosophical category of value – customer value. Its connection with the quality of products is established and methods of value creation flow management at the production stage of the product life cycle are analyzed. Increasing competition and uncertainty in the external environment increases the relevance of creating innovative projects. This circumstance forces to reconsider traditional methods of production process management and assessment of its effectiveness. The article gives an overview of some new approaches to consumer value creation flow.
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管理客户价值创造产品的流程
本文考察了价值哲学范畴的一个组成部分——顾客价值。建立了价值创造流与产品质量的联系,分析了产品生命周期生产阶段的价值创造流管理方法。外部环境中日益激烈的竞争和不确定性增加了创建创新项目的相关性。这种情况迫使重新考虑传统的生产过程管理方法和评估其有效性。本文概述了消费者价值创造流程的一些新方法。
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