Plattformökonomie und Arbeitsbeziehungen: Digitalisierung zwischen imaginierter Zukunft und empirischer Gegenwart

Abstract

As a result of digitalization, industrial relations undergo a fundamental change. This is especially the case in the field of platform-mediated services and digitally coordinated and controlled courier work. As a new industry, no structures have so far been established guiding the relationship between labor and capital. As a result, conflicts at the level of micropolitics are particularly important. The article * Heiner Heiland, M. A., TU Darmstadt, Dolivostraße 15, D-64293 Darmstadt. E-Mail: heiland@ifs.tu-darmstadt.de. Prof. Dr. Ulrich Brinkmann, TU Darmstadt, Dolivostraße 15, D-64293 Darmstadt. E-Mail: brinkmann@ifs.tu-darmstadt.de. Wir danken Denis Haag, der während der Erhebungen eine hilfreiche Unterstützung war. Außerdem gebührt zwei anonymen Gutachten sowie den Herausgebern Dank, die den Text kritisch gelesen und kommentiert haben. ** Artikel eingegangen am 09.10.2018. Revidierte Fassung akzeptiert nach doppelt-blindem Begutachtungsverfahren: 15.11.2019 Wie die Plattformökonomie die Arbeitsbeziehungen verändert 121 analyzes these micropolitical conflicts between couriers and platforms in the central playing fields: space, organizational environment, information and communication. It shows that despite pronounced heteronomy, drivers have access to action resources and were even able to install two works councils. At the same time, the platforms resist against further institutionalization of industrial relations and try to maintain their favorable status quo and use the unregulated power asymmetry in their favor.