A quality model for analysing web service monitoring tools

Oscar Cabrera, Xavier Franch
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引用次数: 15

Abstract

Web Services are becoming the cornerstone of modern service-based software applications. Their adequacy to a particular context of use is expressed by means of a service level agreement, written in terms of quality of service's attributes (like response time, availability, etc.). To perform a continuous and accurate assessment of the real quality of service and thus the fulfillment of the service level agreement, monitoring tools for web services have come into play. Each of these tools exhibits its own characteristics that can make it more adequate than others in a concrete situation. The purpose of this paper is to describe these characteristics using the concept of quality model. To do so, we first consider web service monitoring tools in context, by identifying other types of tool they interact with; we then systematically build the quality model by applying a method that has this specific purpose; and last we briefly apply the model to evaluate some exemplar monitoring tools. The paper focuses on commercial web service monitoring tools.
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用于分析web服务监视工具的质量模型
Web服务正在成为现代基于服务的软件应用程序的基石。它们对特定使用上下文的充分性是通过服务级别协议来表示的,服务级别协议是根据服务质量属性(如响应时间、可用性等)编写的。为了对服务的实际质量执行持续和准确的评估,从而实现服务水平协议,web服务的监视工具开始发挥作用。这些工具中的每一个都有自己的特点,使其在具体情况下比其他工具更合适。本文的目的是利用质量模型的概念来描述这些特征。为此,我们首先在上下文中考虑web服务监视工具,通过识别与它们交互的其他类型的工具;然后,我们通过应用具有此特定目的的方法系统地构建质量模型;最后简要地应用该模型对一些典型监测工具进行了评价。本文主要研究商业web服务监控工具。
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