Enhancement of e-Learning According to Process-based Maturity Assessment

Abstract

To improve the quality of e-learning in an educational institution., knowledge related to the current state of e-learning is needed. This knowledge can be obtained by doing an e-learning evaluation. Evaluating e-learning can provide an overview of the current state of e-learning in institutions to form suggestions for improvement in the future. Evaluation in this study was conducted using the e-learning Maturity Model (eMM). Data was collected using a study of documentation and a survey with a self-administrated questionnaire to respondents who were selected by purposive sampling method. Based on the assessment results, the maturity of e-learning at Politkenik Statistika STIS is at level 3, which indicates the results of e-learning practices have been seen in the organization. Still, formalization is needed to ensure the sustainability of e-learning in the organization. Maturity measurement results can also be used to identify still-inefficient processes and develop improvement strategies for these identified processes. The result of this paper offer guidance to other organizations to perform similar assessments and extends the literature on e-learning maturity assessment.