ANALISIS MYLOFT DALAM MEMENUHI KEBUTUHAN INFORMASI PEMUSTAKA UPI

Fihris: Jurnal Ilmu Perpustakaan dan Informasi Pub Date : 2023-05-12 DOI:10.14421/fhrs.2022.172.199-214

E. Rahmawati, Ghaitsa Zahira Arya, Resya Fauka Khusnul H, Laksmi Dewi, L. Setiawati

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Abstract

The Covid-19 pandemic has forced every activity to adapt to new habits, including the library. To overcome this, the UPI Library provides online services in the form of e-resources that can be accessed using the MyLOFT application. This study aims to determine how librarian services, service quality, and the role of e-resources services at MyLOFT are in terms of ease of access and in meeting the information needs of users. This research method uses a descriptive quantitative method. The sample of this study was active UPI students aged 18-22 years. The results showed that socialization and guidelines helped users in facilitating access to e-resources on MyLOFT, the quality of the service also had a pretty good appearance that made it easier for users to access, this service has also played quite a role in meeting the information needs of users at UPI. Although it is sufficient to meet the information needs of users, this service must continue to improve its services and continue to strive to provide the best service, so that the e-resources service on MyLOFT can be increasingly recognized and able to meet the information needs of users.

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MYLOFT分析满足UPI的信息制革需求

新冠肺炎大流行迫使每项活动都要适应新的习惯，包括图书馆。为了克服这个问题，UPI图书馆以电子资源的形式提供在线服务，可以使用MyLOFT应用程序访问。本研究旨在确定图书馆馆员服务、服务品质及电子资源服务在方便存取及满足使用者资讯需求方面所扮演的角色。本研究方法采用描述性定量方法。本研究的样本为18-22岁的UPI活跃学生。结果表明，社会化和指南有助于用户方便地访问MyLOFT上的电子资源，服务质量也有很好的外观，使用户更容易访问，这项服务在满足UPI用户的信息需求方面也发挥了相当大的作用。虽然满足用户的信息需求是足够的，但这项服务还必须不断改进服务，继续努力提供最好的服务，使MyLOFT上的电子资源服务得到越来越多的认可，能够满足用户的信息需求。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Fihris: Jurnal Ilmu Perpustakaan dan Informasi

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