Thinking Strategically About Communication

J. West
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Abstract

This note offers a four-step framework for writing business letters, reports, and proposals. It advises the writer to consider purpose, audience, channel, and message structure when drafting managerial communications, and offers effective strategies for dealing with common communication challenges.
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策略性地思考沟通
本文提供了撰写商业信函、报告和提案的四步框架。它建议作者在起草管理沟通时考虑目的、受众、渠道和信息结构,并提供了处理常见沟通挑战的有效策略。
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