Information system design for reverse logistics management using UML

Abstract

The work presented in this paper is the modeling of an information system supporting all activities of the reverse logistics(RL). In order to gather knowledge about the current state of the art on this topic, a literature review is established for the available research works which are classified using a suitable criteria. Based on this review, our work consist of developing an information system (IS) design for reverse logistics (RL) management. The proposed modeling is based on an object-oriented analysis approach. The results announced at the analysis step includes the use case diagrams which modeling the dynamic aspect of the system with the actors interacting processes and a class diagram that models the key concepts of information managed in the system. This modeling is generic for a company which takes into account good practices in RL.