Strategi Pemasaran pada Sistem Layanan Kesehatan

Sidhi Laksono Purwowiyoto, Cattleya Ananda Vilda, Dionisius Indri Priyobodo, Ivana Raisa Cicilia
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Abstract

Health marketing is interdisciplinary because it uses certain concepts, methods, and techniques for classical and social marketing. The specialty of health marketing is that there are services and markets but no money equivalent.  Healthcare marketing differs mainly by the nature of the demand for health services. The beneficiary may not be the target of a marketing campaign, and the physician decides what, where, when, and how much to provide for a particular service. To understand the impact of marketing strategies on healthcare quality, it is essential to understand today's medical consumers who prefer to seek medical information online. They also have many health services, healthcare providers, and reviews from patients who contact providers.
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医疗保健系统的营销策略
健康营销是跨学科的,因为它使用了经典营销和社会营销的某些概念、方法和技术。健康营销的特点是有服务和市场,但没有等价物。医疗保健营销的区别主要在于对医疗服务需求的性质。受益人可能不是营销活动的目标,医生决定提供什么、何时、何地以及提供多少特定服务。要了解营销策略对医疗保健质量的影响,有必要了解当今更喜欢在网上寻求医疗信息的医疗消费者。它们也有许多健康服务、医疗保健提供者和联系提供者的患者的评论。
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