Value contribution of it in recruiting: a multi-national causal analysis

Abstract

Despite an era of global recession qualified staff is still rare due to the demographical situation worldwide. Companies are forced to develop new cost saving recruitment strategies to ensure the necessary labor supply while recruitment budgets are pruned. In this area, the use of information technology creates interesting opportunities to contact candidates and process applications, not only more economically but also more quickly. The actual value of the contribution made by IT in HR is nevertheless still disputed. For this reason, we conducted an empirical analysis in three different countries examining the impact of IT on process performance determinants in staff recruitment. With the aid of three causal models for Germany, Austria and Switzerland we could confirm a positive impact of IT use on time and costs per hire as well on the overall recruitment process quality.