THE SYSTEM OF INDICATORS FOR EVALUATING THE EFFECTIVENESS OF THE FUNCTIONING OF CAR SERVICE ENTERPRISES

World of transport and technological machines Pub Date : 1900-01-01 DOI:10.33979/2073-7432-2022-5(78)-3-112-119
A. S. Grishin, V. Sarbayev, S. Tziovannis
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Abstract

The article examines the state of the market of modern network service stations, shows the need to develop a system of performance indicators for an objective assessment of the effectiveness of car service enterprises. A system of enterprise performance indicators has been developed, which consists of 8 groups of indicators. A group of indicators is considered in detail: the state of the IT infrastructure, the purpose and methods of calculating the indicators of the group are formulated. The direction of further research for the effective analysis of the system of performance indicators is shown.
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评价汽车服务企业运作有效性的指标体系
本文考察了现代网络服务站的市场现状，指出有必要制定一套绩效指标体系来客观评价汽车服务企业的有效性。建立了企业绩效指标体系，由8组指标组成。详细考虑了一组指标:制定了IT基础设施的状态、计算组指标的目的和方法。指出了绩效指标体系有效分析的进一步研究方向。
本文章由计算机程序翻译，如有差异，请以英文原文为准。
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World of transport and technological machines
World of transport and technological machines
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