A product-based emergency knowledge management model

Abstract

In complex and changing emergency situations, decision-makers need to obtain sufficient information and knowledge to make effective decisions. After analysing the characteristics of emergency knowledge management, we characterise knowledge management in emergency responses as quotation, manufacture, management and supply of a special product – emergency knowledge product. This paper presents a new product-based knowledge model that includes the agile knowledge supply chain, the emergency knowledge flow management and EKP production. This model aims at achieving agility and effective responses in emergency knowledge acquisition.