ANALYSIS OF THE INFLUENCE OF COMPETENCE, WORK ENVIRONMENT, AND WORK DISCIPLINE ON THE PERFORMANCE OF THE STAFF OF THE REGIONAL CIVIL SERVICE AGENCY IN MALANG CITY

Abstract

This study was aimed at finding out the influence, both simultaneously and partially, of the variables ‘competence, work environment, and work discipline’ on the performance of the staff of the Regional Civil Service Agency of Malang City and finding out the most dominant between the variables ‘competence, work environment, and work discipline’ in influencing the staff of the Regional Civil Service Agency of Malang City. The variables in this study consisted of independent variables: competence, work environment, and work discipline, while the dependent variable is the performance of the staff of the Regional Civil Service Agency of Malang City. The population was all staff of the Regional Civil Service Agency of Malang City as many as 110 people. The sample was taken using an accidental sampling technique, namely a paired sample, so the study sample was 110 people. From the results of the study, it can be concluded that the variables ‘competence, work environment, and work discipline’ are simultaneously proved to influence the performance of the staff of the Regional Civil Service Agency of Malang City and the three variables cannot be separated from each other and are a unified whole in supporting the staff performance with a contribution of 68.8%, while the remaining 31.2% were influenced by other variables not included in this study. Meanwhile, separately, the three variables are proved, partially/individually, to have a significant influence on the performance of the staff of the Regional Civil Service Agency of Malang City. Of the three independent variables ‘competence, work environment, and work discipline’, the one has the most dominant influence on the performance of the staff of the Regional Civil Service Agency of Malang City is the variable ‘competence.’ The purpose of employee performance appraisal is to provide feedback to employees to improve their performance and increase organizational productivity.