Interviewing Supervisors about Experiences, Advantages, and Disadvantages of Working in Multicultural Teams in Thailand

Abstract

As more foreigners work in Thailand, more research about cultural issues affecting management is required to facilitate better teamwork and organizational performance. Six supervisors working in professional occupations from various organizations in Thailand were interviewed in a qualitative research about working in multicultural teams. The interviewees were asked open-ended questions about their backgrounds, experiences, required skills as well as advantages and disadvantages of working in multicultural teams. The results showed a general consensus among supervisors about the importance of employees gaining experience in working in multicultural teams to increase global integration despite having its disadvantages.