Importance of social capital in organisations: an exploratory study

Abstract

The purpose of the paper is to understand the role of social capital in organisational level innovativeness. A questionnaire method was used in order to assess the role of social capital in organisations. The study found that frequency (no. of times) the TMT interacts with the contacts is significantly positively correlated with organisational innovativeness, whereas duration (how long the TMT has known the contact within the firm) has a negative correlation with organisational innovativeness. The study is an exploratory study and hence takes only 45 senior managers of private sector organisations. Therefore, generalisation is not possible. Future studies can expand its horizon. This will also facilitate better comparison between organisations.