The Success Factors on Tax Technology Transformation: Assessment of Personality Traits and Digital Maturity among Indonesian Tax Consultants

Amanda Benedicta Nursalim, Jocelyn Novita, Levana Dhia Prawati
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Abstract

Technological transformation, especially in the digital realm, can bring enormous benefits and open up new opportunities. The purpose of this study is to examine the ability of Indonesian tax consultants in adopting tax technology transformation and how their personality traits influence it. This survey may serve as a matrix for tax consulting firms in selecting attributes to consider when hiring consultants. This study explores the relationships between Indonesian tax consultants’ personality traits and tax technology transformation. Samples obtained from online questionnaires were 112 tax consultants. The data is analyzed using SEM PLS method. The results show that Extraversion, Agreeableness, Conscientiousness, and Openness give partly or wholly positive relation to Digital Maturity.
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税务技术转型的成功因素:印尼税务顾问人格特质与数字成熟度评估
技术转型,特别是数字领域的技术转型,可以带来巨大利益,并带来新的机遇。本研究的目的是检验印尼税务顾问采用税务技术转型的能力,以及他们的人格特质如何影响它。这项调查可以作为一个矩阵,税务咨询公司在选择属性时考虑聘请顾问。本研究探讨印尼税务顾问人格特质与税务科技转型的关系。通过在线问卷调查获得的样本为112名税务顾问。采用扫描电镜PLS法对数据进行分析。结果表明,外向性、宜人性、尽责性和开放性与数字成熟度呈部分或全部正相关。
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