Public Relations of Metro TV Strategy in Maintaining Image Through CSR (A Study on CSR “Metro TV Berbagi” Program to Muhammadiyah Boarding School Ki Bagus Hadikusumo)

Fariska Anjani, Yugih Setyanto
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Abstract

PT. Media Televisi Indonesia (Metro TV) is the first news TV in Indonesia which aired on November 25th, 2000. To maintain its image, Public Relations (PR) Metro TV keeps doing activities involving its stakeholders. One of those activities is Corporate Social Responsibility (CSR). As a form of concern to the people and its surroundings, CSR “Metro TV Berbagi” program has 3 pillars focusing on health, natural disasters, and education matters. Covid-19 that hit the entire world, including Indonesia, has made Metro TV strive to adapt with company activities. This pandemic has limited the ability of people to do activities, schools are also limited in teaching and learning activities. Therefore, Metro TV shares its CSR programs through various forms online, so the activity still goes on but also follow the health protocol. One of the activities is CSR “Metro TV Berbagi” to Muhammadiyah Boarding School Ki Bagus Hadikusumo in the form of online training. "Knowledge to Elevate", which is Metro TV's tagline, is also a guide in implementing CSR in education. This research is conducted to find out how PR of Metro TV’s strategy to maintain its image, especially in the midst of the Covid-19 pandemic, with a qualitative approach using in-depth interviews and collecting other documents.
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利用企业社会责任维护形象的地铁电视公关策略(以Ki Bagus Hadikusumo Muhammadiyah寄宿学校为例)
PT. Media Televisi Indonesia (Metro TV)是印尼第一家新闻电视台,于2000年11月25日开播。为了维护自身形象,都市卫视公关不断地开展涉众活动。其中一项活动是企业社会责任(CSR)。作为一种关注人与环境的形式,CSR“都市电视贝巴吉”节目有三大支柱,分别关注健康、自然灾害和教育问题。包括印度尼西亚在内的全球新冠肺炎疫情,使Metro TV不得不努力适应公司活动。这次大流行限制了人们开展活动的能力,学校也限制了教学活动。因此,都市卫视通过各种形式在网上分享企业社会责任节目,活动在继续的同时也遵循健康协议。其中一项活动是CSR“Metro TV Berbagi”,以在线培训的形式向Muhammadiyah寄宿学校Ki Bagus Hadikusumo提供培训。“知识提升”是地铁卫视的宣传语,也是企业社会责任在教育领域实施的指南。本研究旨在通过深入访谈和收集其他文件的定性方法,找出地铁电视台的公关策略如何保持其形象,特别是在Covid-19大流行期间。
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