The Influence of Customer Trust and Customer Commitment to Consumer Purchase Intention of Electronic Products

Teuku Muana REFI, Jamali, Muhammad Jamil
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引用次数: 1

Abstract

This research conducted to investigate the effect of customer trust and customer commitment of purchase intention consumen of electronic Banda Aceh. Respondents in this research were all consumers of electronic at Banda Aceh which amounted to 100 renspond (convinience sampling). The analysis model that used in this research was the multiple linear regression. Based on the regression results found that trust and commitment positively affect to purchase intention consumen of electronic at Banda Aceh. Partially two variables that significantly affected to purchase intention, the two variables were trust and commitment (α= 0,05).
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顾客信任和顾客承诺对消费者电子产品购买意愿的影响
本研究旨在探讨顾客信任与顾客承诺对电子班达亚齐购买意愿消费者的影响。本研究的回答者均为班达亚齐的电子产品消费者,回答者达100人(方便抽样)。本研究使用的分析模型为多元线性回归。基于回归分析的结果发现,信任和承诺正向影响班达亚齐地区电子产品的购买意愿消费。部分显著影响购买意愿的两个变量是信任和承诺(α= 0.05)。
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