Participation of Stakeholders in Corporate Social Responsibility Implementation: A Strategy For Community and Corporate Sustainability (Case Study of Gold Mining Activity in Southeast Sulawesi Indonesia)

Iskandar Zainuddin Rela, Fauzan Fakhruddin Amin
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Abstract

The sharing and participation of stakeholders from the Government and the community are essential in mining activities. They are concerned with the role of businesses in society's development. A corporate social responsibility (CSR) program aims at enhancing the well-being of the community. This study aims to analyze stakeholder participation in implementing the CSR program. Interviews were conducted on selected respondents based on specific criteria (purposive sampling). Field observations were carried out in the northern Rarowatu sub-district, Bombana Regency in 2015-2019. A total of 30 respondents were selected, consisting of 15 government employees and 15 members of the public. Data were analyzed using the thematic analysis method to determine relevant themes. Findings show three main themes from government feedback in implementing CSR programs: informing from companies, placation, and partnerships. Community activity in the CSR program has only two main themes: information and collaboration. Although Arnstein described eight stages of participation, the present study only describes three levels of participation, where stakeholders are only at the information mediation level. Therefore, this study supports some of the concepts presented by Arnstein. This level of participation suggests that stakeholders are involved in CSR implementation and community development sustainability. In conclusion, the viability of the company's business and good relations with stakeholders comprising the Government and some members of the public should be maintained. They should be fully elaborate in the enterprise's planning, implementation, and evaluation process.
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利益相关者参与企业社会责任实施:社区和企业可持续发展战略(以印度尼西亚苏拉威西岛东南部金矿开采活动为例)
政府和社区利益攸关方的分享和参与对采矿活动至关重要。他们关心企业在社会发展中的作用。企业社会责任(CSR)计划旨在提高社会福利。本研究旨在分析利益相关者在实施企业社会责任计划中的参与情况。访谈是根据特定的标准(有目的抽样)对选定的受访者进行的。2015-2019年在Bombana县北部Rarowatu街道进行了实地观察。共有30名受访者被选中,其中包括15名政府雇员和15名市民。采用主题分析法对数据进行分析,确定相关主题。调查结果显示,在实施企业社会责任项目时,政府反馈的三个主要主题是:来自公司的信息、定位和伙伴关系。企业社会责任项目中的社区活动只有两个主题:信息和协作。虽然Arnstein描述了参与的八个阶段,但本研究只描述了三个层次的参与,其中利益相关者仅处于信息中介层面。因此,本研究支持了Arnstein提出的一些概念。这种程度的参与表明利益相关者参与了企业社会责任的实施和社区发展的可持续性。综上所述,公司业务的可行性,以及与包括政府和部分市民在内的持份者的良好关系,都应维持。它们应该在企业的计划、实施和评估过程中得到充分的阐述。
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