Relationship between Head Nurses’ perception of their Emotional Intelligence and their Staff Nurses’ Job Satisfaction

T. Rashad, G. Mostafa, Hemat Hemat Abdel Azem
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Abstract

Background : Nurses are the corner stone of the health care systems and their satisfaction is a must. Emotional intelligence of head nurses may help in increasing staff nurses job satisfaction. Aim: The aim of this study is to explore the relationship between Head Nurses’ perception of their emotional intelligence and Staff Nurses’ job satisfaction . Setting: The study was carried out at Om El Masryeen general hospital, in Giza Subjects : All available Head Nurses at the time of data collection were included in the study (N=30). Also, all available staff nurses at the time of data collection were included in the study (N=113). Design: Descriptive correlational research design was utilized to carry this study. Data collection tools: Tool 1: Emotional Intelligence Self-Assessment questionnaire. Tool 2: The Index of Work Satisfaction Questionnaire. Results: Half of head nurses had moderate level of perception regarding their emotional intelligence and more than half of staff nurses who had moderate level of job satisfaction. Conclusion : A statistically significant positive correlation between emotional intelligence and job satisfaction. Recommendations : The study recommended that design training programs for head nurses to improve their emotional intelligence competencies. Further studies to investigate the effect of strategies to improve emotional intelligence of head nurses.
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护士长情绪智力感知与护士长工作满意度的关系
背景:护士是卫生保健系统的基石,他们的满意度是必须的。护士长的情绪智力有助于提高护士长的工作满意度。目的:探讨护士长情绪智力感知与护士长工作满意度的关系。背景:研究在吉萨的Om El Masryeen综合医院进行。研究对象:收集数据时所有可用的护士长均被纳入研究(N=30)。同时,收集数据时所有可用的护理人员均被纳入研究(N=113)。设计:本研究采用描述性相关研究设计。数据收集工具:工具一:情绪智力自评问卷。工具二:工作满意度指数问卷。结果:半数护士长对自己的情绪智力有中等认知,半数以上护士长对自己的工作满意度有中等认知。结论:情绪智力与工作满意度呈显著正相关。建议:研究建议为护士长设计培训项目,以提高他们的情商能力。进一步探讨护士长情商提升策略的效果。
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