What is the value of audience to technical communicators? A survey of audience research

R. Houser
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引用次数: 5

Abstract

The paper attempts to answer two questions that are often taken for granted in articles about technical communication: (1) what is audience, and (2) what is the value of audience to technical communicators? To answer the first question, the author traces the historical treatment of audience by rhetoric and technical communication. To answer the second question, he suggests that audience helps communicators learn to be more user-centered, it helps improve design, it helps plan future usability investigations and set usability standards, and it helps build a theory of audience. By surveying what has been said about audience, he hopes to identify some new directions for research about audience and technical communication.
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受众对技术传播者的价值是什么?受众调查
本文试图回答关于技术传播的文章中经常被认为是理所当然的两个问题:(1)什么是受众,(2)受众对技术传播者的价值是什么?为了回答第一个问题,作者追溯了修辞学和技术传播对受众的历史处理。为了回答第二个问题,他建议受众帮助传播者学会更加以用户为中心,它有助于改进设计,它有助于计划未来的可用性调查和设置可用性标准,它有助于建立受众理论。他希望通过调查关于受众的说法,为受众和技术传播的研究指明一些新的方向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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