{"title":"The Fuzzy Evaluation of Reader Satisfaction","authors":"C. Yang","doi":"10.1109/KAM.2009.283","DOIUrl":null,"url":null,"abstract":"The demand and the satisfaction of the reader are a service and creative system that is circuitous. So this paper attempts to construct a synthetic evaluation model of reader satisfaction in virtue of the relevant theory of the management psychology and the fuzzy math, and we have made a practical research and analysis on one university library with this model.","PeriodicalId":192986,"journal":{"name":"2009 Second International Symposium on Knowledge Acquisition and Modeling","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2009-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2009 Second International Symposium on Knowledge Acquisition and Modeling","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/KAM.2009.283","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The demand and the satisfaction of the reader are a service and creative system that is circuitous. So this paper attempts to construct a synthetic evaluation model of reader satisfaction in virtue of the relevant theory of the management psychology and the fuzzy math, and we have made a practical research and analysis on one university library with this model.
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