The role of instant messaging in building virtual teamwork: A case study of character education in Binus University

Abstract

Teamwork is considered as an important competency in the era of information technology. Communications are predominantly doing virtually. The study aims to measure the role of instant messaging in building vitual teamwork. The study posited convenience sampling technique and quantitative method-based applying the measurement of frequency for managing and interpreting the data. The respondents involved students of sophomores, 5th and 7th semester students. The study populated 120 respondents consisting of students from many department such as Information Technology, Psychology, Visual Communication Design-Animation, Business Law, and Information System, Accounting-IS, IS-Management, Accounting, International Relations, English Literature, Game Application Technology (GAT), and Marketing Communication. It measured the teamwork competencies performance of the respondents using the instant messaging using the Likert scale on the scale of 1 to 5. The performance is: scale 4 is chosen by 40.05% respondents, scale 3 is 29.35%, the scale 2 is 14.12%, the scale 5 is 12.27%, and the scale 1 is just chosen by 4.21% of respondents. The result of the study indicated that the role of instant messaging (IM) discorded with expected role.