Responsibilities for Information Governance and Management in the Context of Gov 2.0

Abstract

: Developing information policies and guidelines is a key for information governance (IG) and information management (IM) in any government. However, this task is becoming more difficult to perform in governments where misunderstanding or ambiguity of who are exactly responsible for IG and IM is leading to ineffective control of information assets. This paper investigates where responsibility for IG and IM lies in the context of Gov 2.0 by a quantitative research that explores employees‟ perceptions and current experiences of these two areas in two different contexts of Gov 2.0 adoption, Australia and Vietnam. This paper‟s main contribution is indicating differences in IG and IM responsibilities between Australia and Vietnam as well as expounding these differences. This paper also indicates the role of each employee position in IG and IM of organization, particularly in the context of Gov 2.0 adoption. Future research will examine how to develop IG policies and IM guidelines in the context of Gov 2.0.