The Effect of Environmental Turbulence, Social Capital, and Organizational Resilience on Tourism SME Performance: Impact of Pandemic COVID-19

Abstract

. Tourism has grown into a leading sector in driving the economy both locally and internationally. However, the COVID-19 pandemic came and gave a domino effect on Government’s vital sector, which include the tourism sector. Within these days, turbulent and uncertain environment organizations are susceptible to disruptive events that can undermine stability and security, this much riotous occurrences negatively affect the execution of organizations. Resiliency is the ability of a process to assert its indistinguishability and adjust its crucial structure and function in the look of disruption. And using social capital we argue that networks and resources available to firms complete up their linking to others is also a critical aspect of resiliency. This conceptual study aims to examine the role of Environmental turbulence, Social Capital, and Organizational Resilience, leading to improve tourism SME performance. This research will be conducted for SME in Tourism Sector in Indonesia using PLS-SEM as Methodology.