Curtailing the Impact of Abusive Supervision on Counter-productive Work Behaviors: Using Conservation of Resource Lens to Analyze the Moderating Role of Work Engagement

Spring 2023 Pub Date : 2023-06-30 DOI:10.54183/jssr.v3i2.344
Shumaira Rahim, F. Azeem, A. Paracha
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Abstract

Destructive behaviors of leaders have the potential to cause severe damage to the organization by endangering the wellbeing of its internal stakeholders. Abusive supervision is one the most common type of destructive leadership that prevails within organizations and creates a high possibility for subordinates to respond negatively by demonstrating counter-productive work (CWB) behaviors. However, whether their high work engagement motivates them to lower their counterproductive work behaviors when they value their work, is overlooked in the literature. To answer this question, this study approached 304 junior doctors working in tertiary public hospitals, located in the provincial and federal capitals of Pakistan and analyzed the data using Structural Equation Modelling (SEM) with Statistical Package for Social Sciences (SPSS) and Analysis of Moment Structure (AMOS). The results supported the proposed hypotheses and suggested that interventions must be made to increase junior doctors' work engagement to reduce their CWB in the presence of abusive supervision. Moreover, the administration of the hospital must restrain the destructive behaviors of supervisors through strict monitoring and the creation of a grievance cell to protect the junior doctors from verbal abuse and exploitation from their seniors and enhance their engagement with work.
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减少滥用监督对反生产工作行为的影响:利用资源守恒视角分析工作投入的调节作用
领导者的破坏性行为有可能通过危及其内部利益相关者的福祉对组织造成严重损害。滥用监督是一种最常见的破坏性领导类型,在组织中普遍存在,并通过展示反生产工作(CWB)行为,为下属创造了很高的负面反应的可能性。然而,当他们重视自己的工作时,他们的高工作投入是否会激励他们减少适得其反的工作行为,这在文献中被忽视了。为了回答这个问题,本研究接触了304名在巴基斯坦省级和联邦首都的三级公立医院工作的初级医生,并使用结构方程模型(SEM)与社会科学统计软件包(SPSS)和矩结构分析(AMOS)分析数据。研究结果支持了上述假设,并建议必须采取干预措施,提高初级医生的工作投入,以减少他们在滥用监管下的CWB。此外,医院的管理部门必须通过严格的监督和建立申诉室来限制主管的破坏性行为,以保护初级医生免受上级的辱骂和剥削,并提高他们对工作的参与度。
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