The Process to Determine Quality Standards to Ensure the Quality of Graduates

Abstract

The aim of the research is to describe the process of internal quality assurance conducted by the higher education, especially in determining quality standards to ensure the quality of graduates. This study used a qualitative approach, using case study design. Data were collected by deep interview, observation, and documentation. Data analysis was performed interactively with three phases which includes data reduction, presentation, and verification/conclusion. The result showed that the standard setting include standards needed in covering university level, faculty, and the level of department or study program. Referring to the standard determine by vision and mission of the university, the rules of national education, the national standard of education, the law of teachers and lectures, National Accreditation Board, and The Association of Southeast Asian Nations University Network Quality Assurance. The standards required involving various parties: Wali Amanat, the senate, rector, department, dean, lecturers, and students, the quality assurance agency, community leaders, alumni, and the profession association. Internal quality standards required by the College to be in line with the vision, mission and objectives that will be achieved the colleges. The involvement of stakeholders in the setting of standards will make it easier in the implementation. Keywords—the process of determine; quality assurance; quality