A Structural Framework for Assessing Knowledge Management Implementation

Abstract

This paper presents a structural framework for assessing knowledge management implementation that supply practitioners with an instrument for institutionalizing and measuring knowledge management in business environments. The framework consists of 6 factors (Principle, Strategy, Structure, Technology, Partnership, and Knowledge Culture), some components, and measurement metrics. Then we applied the framework to the cosmetic manufacturer metrics for knowledge management assessment. As results, the framework can be used for analyzing strength, weakness, and some important points for improvement.