Information Systems Integration in E-Government: A Bibliometric Analysis Approach

Abstract

The traditional way of doing business can no longer meet the needs of work and clients, and it is necessary to introduce information systems and new technologies into work processes and corporate management. Worldwide, governments have been developing information systems and e-government to provide better services to their citizens. Integration of information systems in public sectors, especially in government, can maximize business performance and productivity in relations between government and citizens. This paper aims to conduct a bibliometric analysis of the integration of information systems in e-government by evaluating bibliographic data for all articles indexed in the Scopus database. The science mapping and bibliometric analysis were conducted using the "bibliometrix" R package. Also, a graphical analysis of the bibliographic data was performed using VoSviewer. This study identified the main information about the implementation of information systems integration in e-government, the most productive authors, the most productive countries, the main keywords, and the main sources.