Pengaruh Kredibilitas Corporate Social Responsibility Terhadap Penilaian Konsumen

Meyliana, Hanny
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Abstract

Corporate Social Responsibility (CSR) is no longer an option but an obligation for companies in Indonesia and it become legal in the form of President Republic of Indonesian’s laws and in the form of Minister of Environment Regulation. Prior studies show that companies which perform well in the CSR implementation will have better financial performance. This is due to the HALO effect where a good corporate CSR performance will gain good credibility in the eyes of consumers so that consumers appreciate it through purchasing the company's products. The test result using a simple linear regression test model shows that there is no influence of the company's CSR credibility as measured by the acquisition of the Corporate Performance Ranking Program (PROPER) on consumer valuation as measured by the company's total annual sales. 72 data observations were obtained from 7 companies listed on the Indonesia Stock Exchange from 2002-2016 and participated in PROPER activities.   Keywords: CSR Credibility, PROPER, Consumer’s Valuation
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公司社会责任对消费者评估的影响
企业社会责任(CSR)不再是印尼公司的一种选择,而是一种义务,它以印尼共和国总统的法律和环境监管部长的形式成为合法。以往的研究表明,企业社会责任实施得越好,其财务绩效就越好。这是由于HALO效应,一个良好的企业社会责任表现会在消费者眼中获得良好的信誉,从而使消费者通过购买该公司的产品来欣赏它。采用简单线性回归检验模型的检验结果表明,以企业绩效排名计划(PROPER)为衡量标准的企业社会责任可信度对以企业年销售总额为衡量标准的消费者评价没有影响。从2002-2016年在印度尼西亚证券交易所上市的7家公司中获得72个数据观察结果,并参与了PROPER活动。关键词:企业社会责任信用,正当,消费者评价
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