The Degree of Influence of Organizational Culture on Achieving Competitive Advantage from the Viewpoint of Quality Departments (a descriptive survey study on quality officials in Majmaah University)

Abstract

This study aimed to demonstrate the degree of organizational culture practice prevailing in Majmaah University and to reveal the sources on which Majmaah University de-pends in shaping its own organizational culture. It aimed also to demonstrate the relationship between the dimensions of or-ganizational culture and elements of overall quality at Majmaah University and to identi-fy the aspects of organizational culture and its supporting elements for the attitudes of achieving the overall quality dimensions in Majmaah University، as well as to know whether there are statistically significant differences at the level of significance (0.05) or less in the degree of practicing organiza-tional culture from the view of the employ-ees on the quality departments at Majmaah University due to the study variables (gen-der، rank، experience). To achieve these goals، we used the de-scriptive survey method، and the question-naire was used as a tool to achieve the study goals. The study community consisted of officials at the quality departments at Majmaah University during the period (1441 AH - 1442 AH). The results demonstrated that study sam-ple’s agreement came to an (agree) level on the degree of influence of organizational culture in achieving competitive advantage through total quality، organizational expec-tations and organizational norms. In addi-tion، there were no statistically significant differences at the level 0،05) and less in the study sample’s responses ) on these three axis.