The Impact of Emotional Intelligence and Organizational Identification on Creativity Performance

Abstract

In this study, the interaction between emotional intelligence, organizational identification, and creativity performance was examined. In addition, it was aimed to make recommendations depending on the results regarding the impact of emotional intelligence and organizational identification on creativity performance. It was designed as an empirical study, and the data on emotional intelligence, organizational identification, and creativity performance perceptions were gathered from 1136 employees working at 37 tea factories in Türkiye by questionnaire. The data were analyzed by performing reliability, validity, correlation, and regression tests with SPSS 25, and the results are given in tables. The results showed that emotional intelligence-overall, emotional recognition, and emotional facilitation significantly impact organizational identification and creativity performance. It was also revealed that emotional intelligence overall, emotional recognition, emotional facilitation, and emotional regulation significantly impact creativity performance. This study hopes to provide practical management knowledge to organizations to improve their creativity performance by enhancing their employees' emotional intelligence and organizational identification. This study explored the factors that affect creativity performance in terms of both emotional intelligence and organizational identification. It fills an important gap by providing greater clarity with regard to creativity performance. In addition, the study has value from the perspective of results from a big public enterprise.