A Study on Satisfaction with Residential Welfare Services by Generation

Abstract

In Korea, the market environment has changed rapidly due to low birth rate and aging population. Accordingly, there was a need for change in housing welfare policies centered on the homeless and low-income class. In Korea, with the announcement of the Housing Welfare Roadmap in 2017, housing welfare policies according to the life cycle are being pursued in earnest. Therefore, there is a need to evaluate satisfaction with housing welfare services and analyze influencing factors. In this study, based on a housing survey, awareness and satisfaction with housing welfare services were evaluated by generation according to the life cycle and influential factors were analyzed. The results of the analysis showed that, except for loan services and housing supply, awareness of housing welfare services was low. In terms of satisfaction with housing welfare services, the overall level was found to be good. In the analysis of variance by generation for the evaluation of housing welfare services, significant differences in averages by generation were found. In an analysis of factors affecting satisfaction with housing welfare services, it was found that satisfaction was low when the household was headed by a female and the household size was small. As the area of the house increases, satisfaction with lease and purchase financing appears to decrease, but satisfaction with public housing appears to increase. Considering these analysis results, it is necessary to actively promote housing welfare services according to the life cycle and continuously promote the development of differentiated welfare services by generation.