Can proactively induced organisational citizenship behaviour (OCB) foster positive work attitudes? Theorising the mediating role of ‘meaning of work’ for IT professionals

IF 6.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information Systems Journal Pub Date : 2023-10-09 DOI:10.1111/isj.12473
Shalini Chandra, Shirish C. Srivastava, Damien Joseph
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Abstract

Given the high employee turnover rates among information technology (IT) professionals, firms are on the lookout for ways to retain them. With this end in view, to keep their professionals committed and satisfied, many IT firms are making proactive efforts to induce a favourable organisational environment by encouraging employees towards extra-role organizational citizenship behaviors (OCBs). However, there is scant evidence as to whether orchestrating proactively induced OCB results in positive work attitudes. Our study contributes by theorising the mechanisms through which OCB fosters positive work attitudes among IT professionals, which is expected to lower their turnover rates. Grounding our research in self-perception and self-determination theories, we hypothesize the relationships between IT professionals' OCB and their affective attitudes towards their organisation and job, as being mediated by their cognitive evaluations of the ‘meaning of their IT work’. We test the theorised model with data collected through a large-scale two-wave survey design from a multinational IT-services company. The results offer a nuanced understanding of the relationship between OCB and positive work attitudes for IT professionals, which have significant implications for research and practice.

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主动诱导的组织公民行为(OCB)能否促进积极的工作态度?从理论上分析 "工作意义 "对 IT 专业人员的中介作用
鉴于信息技术(IT)专业人员的高员工流动率,公司正在寻找留住他们的方法。有鉴于此,为了保持专业人员的忠诚和满意,许多IT公司正在积极努力,通过鼓励员工进行角色外的组织公民行为(ocb)来营造有利的组织环境。然而,很少有证据表明,协调主动诱导的组织公民行为是否会导致积极的工作态度。我们的研究将组织公民行为在IT专业人员中培养积极工作态度的机制理论化,这有望降低他们的离职率。在自我感知和自我决定理论的基础上,我们假设IT专业人员的组织公民行为与他们对组织和工作的情感态度之间的关系,是由他们对“IT工作意义”的认知评估所介导的。我们用一家跨国it服务公司的大规模两波调查设计收集的数据来检验理论模型。研究结果对组织公民行为与IT专业人员积极工作态度之间的关系提供了细致入微的理解,这对研究和实践具有重要意义。
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来源期刊
Information Systems Journal
Information Systems Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
14.60
自引率
7.80%
发文量
44
期刊介绍: The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings.The ISJ does not publish purely technical papers.
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