Multi-faceted boundary relations in pharmacy automation

IF 0.4 Q4 HEALTH CARE SCIENCES & SERVICES International Journal of Healthcare Technology and Management Pub Date : 2023-01-01 DOI:10.1504/ijhtm.2023.134446

Kalle A. Laakso, Tuuli Turja, Tuomo Särkikoski

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Abstract

The robotisation of pharmacies has been a comprehensive and yet subtle development proceeding over the past two decades. Pharmacies provide a novel and relevant framework for the study of automation where multiple factors, including professional interests, governmental regulation, and private business interests all determine how robots are integrated into work. Applying a mixed methods approach including interviews with automation manufacturers and pharmacy workers as well as a comprehensive survey (N = 573), we investigated how pharmacy automation is produced and implemented. Our research shows that pharmacy automation is deemed more useful by the pharmaceutical staff compared to technical assistants. Autonomous machines may reduce workers' own autonomy. Significant factors in evaluating the usefulness of automation were primarily autonomy and time pressure. The findings further reveal that pharmacy robots facilitate a new spatial design where the effectiveness of automation can also be harnessed to increase over-the-counter product sales amplify the societal use of medication, also known as pharmaceuticalisation.

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药房自动化中的多面边界关系

在过去的二十年里，药房的机器人化是一个全面而微妙的发展过程。药房为自动化研究提供了一个新颖而相关的框架，其中包括专业兴趣、政府监管和私人商业利益在内的多种因素都决定了机器人如何融入工作。采用混合方法，包括对自动化制造商和药房工作人员的访谈以及综合调查(N = 573)，我们调查了药房自动化是如何产生和实施的。我们的研究表明，与技术助理相比，药学人员认为药房自动化更有用。自主机器可能会降低工人的自主权。评估自动化有用性的重要因素主要是自主性和时间压力。研究结果进一步表明，药房机器人促进了一种新的空间设计，在这种设计中，自动化的有效性也可以用来增加非处方药的销售，扩大药物的社会使用，也被称为制药化。

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来源期刊

International Journal of Healthcare Technology and Management HEALTH CARE SCIENCES & SERVICES-

CiteScore

1.00

自引率

10.00%

发文量

期刊介绍： IJHTM is a new series emerging from the International Journal of Technology Management. It provides an international forum and refereed authoritative sources of information in the fields of management, economics and the management of technology in healthcare.