Dart Emotional Spiritual Quotient (DESQ) Impact on Employee Performance and Role of Training Module (TM-DESQ): A Public Enterprise Perspective for Islamic Republic of Pakistan

Zahid Ahmed, Muhammad Asim
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Abstract

This study is focused on the effect of emotional intelligence (EQ), spiritual intelligence (SQ), and dart accountability quotients training modules (TM-DESQ) on employees’ performance working in the public enterprise (and private sector) of the Islamic Republic of Pakistan. Research manifests that EQ and SQ positively and significantly affect employee performance, progress, and development. The importance of emotional intelligence has been widely emphasized in human resource studies, similarly, literature articulates that accountability is an essential factor for the good governance of the public sector enterprise performance. Worldwide studies have a few contradictory results concerning EQ and SQ, and their impact on performance. Training programs on SQ learning lack longitudinal studies. SQ training’s impact on individual learning, performance, and HRD training was a research gap bridged through this study. A sample of 42 public and private sector employees took their EQ, SQ, and Dart Accountability scores as pen-and-paper self-report measures whereas the performance of employees was reported by their supervisors or managers as the second source of data. Basic training on EQ, SQ, and Dart Accountability (DESQ) was designed and TM-DESQ Intervention was instructed to respondents through webinars amid the COVID-19 Pandemic. The results demonstrated a positive and significant impact of emotional intelligence, spiritual intelligence, and dart accountability on employee performance. However, the insignificant effect of a few facets of some variables has opened other dimensions of research.
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情绪灵性商(DESQ)对员工绩效的影响及培训模块(TM-DESQ)的作用:巴基斯坦伊斯兰共和国公共企业视角
本研究的重点是情绪智力(EQ)、精神智力(SQ)和问责商培训模块(TM-DESQ)对巴基斯坦伊斯兰共和国公共企业(和私营部门)员工绩效的影响。研究表明,情商和情商对员工的绩效、进步和发展有着积极而显著的影响。情商的重要性在人力资源研究中得到了广泛的强调,同样,文献表明问责制是公共部门企业绩效良好治理的重要因素。在世界范围内的研究中,关于情商和情商及其对绩效的影响,有一些相互矛盾的结果。SQ学习培训项目缺乏纵向研究。SQ培训对个人学习、绩效和人力资源开发培训的影响是本研究的一个研究空白。42名公共和私营部门员工的样本将他们的情商、SQ和Dart问责得分作为纸笔自我报告的衡量标准,而员工的表现则由他们的主管或经理作为第二数据来源报告。在2019冠状病毒病大流行期间,设计了情商、SQ和Dart问责制(DESQ)的基本培训,并通过网络研讨会向受访者指导了TM-DESQ干预措施。结果表明,情绪智力、精神智力和责任对员工绩效有显著的正向影响。然而,一些变量的几个方面的影响不显著,开辟了其他维度的研究。
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来源期刊
CiteScore
4.70
自引率
5.60%
发文量
20
审稿时长
48 weeks
期刊最新文献
Measuring the Level of Automation and its Impact on Organizational Performance and Employees’ Job Performance Dart Emotional Spiritual Quotient (DESQ) Impact on Employee Performance and Role of Training Module (TM-DESQ): A Public Enterprise Perspective for Islamic Republic of Pakistan Post-Covid Prospects of Entrepreneurial Education in Pakistan Innovation and Digital Revolution: The Role of Fintech in Mitigating the Effects of Covid-19 Managing Women Empowerment - An Analytical Study on Socioeconomic Conditions of Women Living in Karachi
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