Design and development of a digital intervention for workplace stress and mental health (EMPOWER)

IF 3.6 2区医学 Q1 HEALTH CARE SCIENCES & SERVICES Internet Interventions-The Application of Information Technology in Mental and Behavioural Health Pub Date : 2023-11-04 DOI:10.1016/j.invent.2023.100689

Christina M. van der Feltz-Cornelis , Jessie Shepherd , Jessie Gevaert , Karen Van Aerden , Christophe Vanroelen , Oriol Borrega Cepa , Laura González Recio , Renaldo M. Bernard , Ellen Vorstenbosch , Paula Cristóbal-Narváez , Mireia Felez-Nobrega , Carlota de Miquel , Dorota Merecz-Kot , Kaja Staszewska , Marjo Sinokki , Päivi Naumanen , Leona Hakkaart-van Roijen , Frédérique van Krugten , Marleen de Mul , Josep Maria Haro , Beatriz Olaya

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Abstract

Purpose

We describe the design and development of the European Platform to Promote health and wellbeing in the workplace (EMPOWER) digital intervention that provides an integrative user programme meeting the needs of employees and employers in addressing work stress.

Results

A user-centred design process was followed from January 2020 until November 2021. A tailored algorithm was developed to provide support at the individual employee level and the company level. Each element of the digital intervention was developed in English and then translated in Spanish, English, Polish and Finnish. The digital intervention consists of a website and a mobile application (app) that provides algorithm-based personalised content after assessing a user's somatic and psychological symptoms, work functioning, and psychosocial risk factors for work stress. It has a public section and an employer portal that provides recommendations to reduce psychosocial risks in their company based upon clustered input from employees. Usability testing was conducted and showed high ease of use and completion of tasks by participants.

Conclusion

The EMPOWER digital intervention is a tailored multimodal intervention addressing wellbeing, work stress, mental and physical health problems, and work productivity. This will be used in a planned RCT in four countries to evaluate its effectiveness.

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设计和开发针对工作场所压力和心理健康的数字干预措施(EMPOWER)

目的:我们描述了欧洲促进工作场所健康和福祉平台(EMPOWER)数字干预措施的设计和开发，该平台提供了一个综合用户方案，满足雇员和雇主在解决工作压力方面的需求。结果从2020年1月到2021年11月，遵循了以用户为中心的设计过程。开发了一种量身定制的算法，以在员工个人层面和公司层面提供支持。数字干预的每个要素都是用英语开发的，然后翻译成西班牙语、英语、波兰语和芬兰语。数字干预包括一个网站和一个移动应用程序(app)，在评估用户的身体和心理症状、工作功能和工作压力的社会心理风险因素后，提供基于算法的个性化内容。它有一个公共部门和一个雇主门户网站，根据员工的集中输入，提供减少公司心理社会风险的建议。进行可用性测试，显示参与者使用和完成任务的高度易用性。EMPOWER数字干预是一种针对幸福感、工作压力、身心健康问题以及工作效率的量身定制的多模式干预。这将用于计划在四个国家进行的随机对照试验，以评估其有效性。

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来源期刊

Internet Interventions-The Application of Information Technology in Mental and Behavioural Health Medicine-Health Informatics

CiteScore

6.50

自引率

9.30%

发文量

审稿时长

6 weeks

期刊介绍： Official Journal of the European Society for Research on Internet Interventions (ESRII) and the International Society for Research on Internet Interventions (ISRII). The aim of Internet Interventions is to publish scientific, peer-reviewed, high-impact research on Internet interventions and related areas. Internet Interventions welcomes papers on the following subjects: • Intervention studies targeting the promotion of mental health and featuring the Internet and/or technologies using the Internet as an underlying technology, e.g. computers, smartphone devices, tablets, sensors • Implementation and dissemination of Internet interventions • Integration of Internet interventions into existing systems of care • Descriptions of development and deployment infrastructures • Internet intervention methodology and theory papers • Internet-based epidemiology • Descriptions of new Internet-based technologies and experiments with clinical applications • Economics of internet interventions (cost-effectiveness) • Health care policy and Internet interventions • The role of culture in Internet intervention • Internet psychometrics • Ethical issues pertaining to Internet interventions and measurements • Human-computer interaction and usability research with clinical implications • Systematic reviews and meta-analysis on Internet interventions