The Effect of Work Engagement on Emotional Labor: A Study on Teachers

Abstract

Teachers are extremely valuable and sacred employees in terms of cultivating the precious works of all generations. It is considered as a pre-acceptance that teachers, who face many problems such as basic wages, work-family conflict, health problems and being appointed to civil service, are engaged about work throughout their careers. While feeling this engagement, how they come into contact with the concept of emotional labor is the focus of the research. In other words, do teachers reflect their feelings as they are despite problems, or do they behave as they should? In this context, the relevant research was applied to 192 teachers working in Trabzon in the period of June-July 2022 using the snowball sampling method and the data were collected by face-to-face survey technique. The data were interpreted within the framework of correlation and regression analyzes with the SPSS program. According to the obtained correlation analysis results; there is a significant and positive relationship (r=0.441, p